For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: Can you put my logo in your templates?
A: Many of the templates do have a place for your logo, however some are Intros, Outros and Transitions which may not be designed specifically for logos. If we do not show it with a logo, then we could do something for you, but that would be custom work at a different pricing and delivery timeline.
Q: Where do I go to request Custom Work?
A: You are welcome to fill out our “Estimates” form here: http://videoclips.ourworldvideo.com/estimates/
Q: What is your turnaround time from the time of my order?
A: Our goal is to deliver quality work to you as quickly as possible. Although delivery could possibly be sooner, we only guarantee 24 to 72 hours delivery time.
Q: Is your question answered here?
A: If not, connect with us through our Contact form below and let us know what we may do for you. http://videoclips.ourworldvideo.com/contact/